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TERMS AND CONDITIONS

Last updated October 04, 2023



AGREEMENT TO OUR LEGAL TERMS

We are Motoris Automtive Inc. ("Company," "we," "us," "our"), a company registered in Canada at 18 King St E suite 1400, Toronto, ON M5C 1C4, Canada, Toronto M5C 1C4 .

We operate the website http://www.motoris.com (the "Site"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").

You can contact us by email at info@motoris.com or by mail to 18 King St E suite 1400, Toronto, ON M5C 1C4, Canada, Toronto M5C 1C4, Canada.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Motoris Automtive Inc., concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.

All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be directly supervised by, their parent or guardian to use the Services. If you are a minor, you must have your parent or guardian read and agree to these Legal Terms prior to you using the Services.

We recommend that you print a copy of these Legal Terms for your records.


TABLE OF CONTENTS

1. OUR SERVICES
2. INTELLECTUAL PROPERTY RIGHTS
3. USER REPRESENTATIONS
4. USER REGISTRATION
5. PRODUCTS
6. PURCHASES AND PAYMENT
7. RETURN POLICY
8. SHIPPING & DELIVERY POLICY
9. MOTORIS BONUS PROGRAM POLICY
10. PROHIBITED ACTIVITIES
11. USER GENERATED CONTRIBUTIONS
12. CONTRIBUTION LICENSE
13. GUIDELINES FOR REVIEWS
14. THIRD-PARTY WEBSITES AND CONTENT
15. SERVICES MANAGEMENT
16. PRIVACY POLICY
17. TERM AND TERMINATION
18. MODIFICATIONS AND INTERRUPTIONS
19. GOVERNING LAW
20. DISPUTE RESOLUTION
21. CORRECTIONS
22. DISCLAIMER
23. LIMITATIONS OF LIABILITY
24. INDEMNIFICATION
25. USER DATA
26. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
27. CALIFORNIA USERS AND RESIDENTS
28. MISCELLANEOUS
29. CONTACT US


1. OUR SERVICES

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

The Services are not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).

2. INTELLECTUAL PROPERTY RIGHTS

Our intellectual property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").

Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world.

The Content and Marks are provided in or through the Services "AS IS" for your internal business purpose only.

Your use of our Services

Subject to your compliance with these Legal Terms, including the "PROHIBITED ACTIVITIES" section below, we grant you a non-exclusive, non-transferable, revocable license to:
  • access the Services; and
  • download or print a copy of any portion of the Content to which you have properly gained access.
solely for your internal business purpose.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: info@motoris.com. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.

Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

Your submissions

Please review this section and the "PROHIBITED ACTIVITIES" section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.

Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

You are responsible for what you post or upload: By sending us Submissions through any part of the Services you:
  • confirm that you have read and agree with our "PROHIBITED ACTIVITIES" and will not post, send, publish, upload, or transmit through the Services any Submission that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading;
  • to the extent permissible by applicable law, waive any and all moral rights to any such Submission;
  • warrant that any such Submission are original to you or that you have the necessary rights and licenses to submit such Submissions and that you have full authority to grant us the above-mentioned rights in relation to your Submissions; and
  • warrant and represent that your Submissions do not constitute confidential information.
You are solely responsible for your Submissions and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party’s intellectual property rights, or (c) applicable law.

3. USER REPRESENTATIONS

By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary;   (3) you have the legal capacity and you agree to comply with these Legal Terms;   (4) you are not a minor in the jurisdiction in which you reside, or if a minor, you have received parental permission to use the Services; (5) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

4. USER REGISTRATION

You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

5. PRODUCTS

We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on the Services. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the products. All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.

6. PURCHASES AND PAYMENT

We accept the following forms of payment:

-  PayPal
-  Mastercard
-  Visa

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in US dollars.

You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

PayPal

After you place the order, you will be redirected to the PayPal sign-in page. Please sign in and make the payment. To pay by means of PayPal you need to have a PayPal account. There are no additional charges in connection with this.

7. RETURN POLICY

Please review our Return Policy posted on the Services prior to making any purchases.

7.1 Order Cancellation:

  • Orders may be cancelled any time before the order is boxed for delivery. You can Check the status of your order by navigating to the "Track My Order" page, or by signing into your Motoris account and viewing current orders.
7.2 Returns, Refunds & Exchanges:

  • Goods may be returned by creating a return request. Simply navigate to the "Returns & Refunds" page to view the returns portal. If you're a registered user, you can login to your account, and navigate to the "Returns" tab. From here, you can select items you want to return from one or more orders.
  • Once you have submitted your return request, you can check its status by logging in and navigating to the "Returns" page.
  • Guest users will be contacted by email for updates on returns.

    • The item must be in its original packaging.
    • Must include all original materials supplied with the product.
    • Must be unopened and uninstalled.

  • When providing information about part installation, please note that the presence of marks on the part indicating that it has been mounted will make a refund impossible.
  • An item purchased as a kit under one article number can only be returned as a kit. No refund is possible if any of the parts are missing.
  • Goods sold in pairs must be returned in the same quantity. If one of the items is missing, no refund will be possible.
  • Please try to return the items in their original packaging along with any associated documentation.
  • If the request form asks for photographs, please ensure that they clearly show the nature of your complaint before uploading them.
  • We strive to provide timely responses to most requests within 24 hours. However, for warranty claims or when additional information is required, it may take a bit longer. Regardless of the situation, please rest assured that we are dedicated to addressing your concerns as swiftly as possible.
  • If you have left out any important information that is required to make a decision on the request, our customer support team will contact you using the contact details you provided with your request.
  • The deadline for making a request depends on the date of receipt of the item. Make sure that the return period for the item in question has not expired, which is counted from the day of delivery. Please also note that deadlines are calculated in calendar days, not working days.
  • If you have checked all the information and the deadline has not expired, but you are still unable to submit your request, please contact our customer service team via whichever method is most convenient to you.
  • The Standard Return period is 30 days.
  • Warranty claims can be submitted after the initial 30 day return period. See section 7.3 for more information on Motoris warranty policy.
  • If you opted for the Safe Order option at checkout, the return period is extended from 30 to 200 calendar days. During this time, you can have the items exchanged or returned at our expense. Visit the "Safe Orders" page for more information.
  • If you make a claim for lost or damaged goods, you may be offered a partial refund, a full refund, or a replacement product.

Sending returns

  1. Pack the product in its original packaging.
  2. Print out the return form you received by email.
  3. Put it in the shipping box. If you are unable to send the return form, put a printed order invoice in the shipping box.
  4. Send the goods via any delivery service convenient for you. The cost of delivery is calculated by the courier company and depends entirely on its rates.

You have received an email from the transport company with a return label:

  1. Pack the product as described above.
  2. Print the return label from the delivery service.
  3. Attach it to the parcel. Please wait for the label to activate, at least 24 hours after you receive it, before you take the parcel to the nearest post office or delivery office.
  4. After handing over the package, request a collection receipt from the courier.

If we have agreed with you that the delivery service will come to an address specified by you and pick up the parcel:

  1. Pack the goods as described above.
  2. Prepare the goods for collection in advance.
  3. The number of boxes to return must not exceed the number of boxes originally declared.
  4. You should be at the address agreed on throughout the day, as the courier will arrive according to their own schedule.

7.3 Warranty Policy

If you need to return a product under warranty, simply navigate to the "Returns & Refunds" page to view the returns portal. If you're a registered user, you can login to your account, and navigate to the "Returns" tab. From here, you can select items you want to return from one or more orders.

Once a Warranty Return Request has been submitted, you will receive a warranty form by email, as well as a web-form that can be filled out at the time of submitting a return.

Limited warranties are made to the original purchaser only and are non-transferable. Most of Motoris' parts and accessories are covered by a limited warranty ("Limited Warranty"), but there are some exceptions, and those exceptions are described in the product description. The length of the Motoris Limited Warranty varies with each product and is designated in the product description.

What is a warranty Case?
  • Loss of serviceability is covered by warranty.
  • The goods have been mounted on a vehicle and have not performed their function.
  • The goods have been pre-tested on special equipment and have not performed their function.

Unqualified installation may lead to failure to comply with the conditions of use of the spare part, and consequently result in the manufacturer refusing to provide warranty service.

Please note that, prior to installation, a qualified mechanic should compare the specifications of the old and new parts. They should only proceed with installation after ensuring that all the requirements for fitting the new part have been complied with.

We cannot accept any responsibility for damage or loss of function due to incorrect installation.

Motoris Limited Warranty

This Limited Warranty is limited to defects in materials and workmanship of the product as supplied by the manufacturer.

What Does This Limited Warranty Cover? Customer satisfaction is our top priority. The Limited Warranty covers any product that is purchased from us ("Product") which fails due to a defect in materials or workmanship as long as the product is used normally and used in accordance with the purposes it was designed for. This Limited Warranty is subject to the terms, conditions and exclusions provided below. This Limited Warranty is valid only if you are the original purchaser of the Product. The Limited Warranty may not be transferred.

How Long Does The Coverage Last? This Limited Warranty begins when you purchase a Product and lasts for the length of time described in the product's warranty. To determine how long your Limited Warranty lasts and because warranty periods may vary from Product to Product, please refer to your sales receipt or the Product on our website at www.motoris.com. Coverage terminates, including any and all implied warranties such as the implied warranty of merchantability or fitness for a particular purpose, at the end of the applicable warranty period or earlier if you sell or otherwise transfer ownership of your vehicle using the Product. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. If a Product is replaced under this warranty ("Defective Product"), a replacement Product will be covered for ninety (90) days from the date of exchange or the remainder of the warranty period, whichever is greater. This warranty for installed vehicle parts shall terminate immediately if you sell or otherwise transfer ownership of your vehicle that had the Defective Product, or if you install or use the replacement Product on another vehicle.

Commercial Vehicles - Any Product which is used or installed on a commercial vehicle shall have a warranty period of ninety (90) days after the date of its purchase.

What Will Motoris Do? At our option, we will either replace any defective or malfunctioning Product at no charge or provide a refund instead of replacing such Product. If Product is replaced under this warranty, we will warranty the replacement product as well, subject to the terms, conditions and exclusions contained in this policy.

What Does This Limited Warranty Not Cover?

This limited warranty does not extend to any product that fails due to
  • Accident or collision
  • Improper use, installation, maintenance, or service
  • Combination of the product with other third-party product(s) which fail.
  • Abuse, misuse, modification, or neglect
  • Failure to follow directions.
  • An act of God (such as a flood, chemical fallout, salt, hail or other environmental conditions including natural disasters).
  • Installation or use on vehicles used for powersports, off-road, or racing purposes where such product is not intended for powersports, off-road, or racing purposes; or
  • Installation or use on vehicles used for marine purposes where such product is not intended for marine use.
This limited warranty does not cover labor, towing, or rental car charges, which are your sole responsibility. this limited warranty does not cover incidental, consequential, indirect, or special damages. this limited warranty represents the total liability of Motoris for any product to which it applies. Motoris makes no other warranties or representations of any kind whatsoever, express or implied, and all implied warranties including any warranty of merchantability and fitness for a particular purpose are hereby disclaimed. some states do not allow the exclusion or limitation of incidental or consequential damages or the disclaimer of implied warranties, so the above limitations may not apply to you.

How Does State Law Apply? This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Warranty Period

Your Limited Warranty period begins on the date of purchase. We offer a one year part replacement warranty unless otherwise stated on your receipt. If your receipt states Limited Lifetime Warranty, we will warrant the original part as long as you own the vehicle on which the part was originally installed. Batteries have various warranty periods. Battery warranties do not cover freezing.

Battery Warranty

The warranty begins on the date of purchase and expires at the end of the warranty period stated on the receipt. Should the battery fail during the free replacement period, O'Reilly Auto Parts will replace it at no cost to the original purchaser. Any battery that fails as a result of misuse, abuse, low fluid level, freezing, improper installation or another faulty part are not covered by this warranty.

What is Covered By This Limited Warranty: Batteries eligible to be covered by this Limited Warranty are warranted to the original purchaser from the date of sale for the stated period shown at place of purchase or as advertised. Should the battery fail within the free replacement period, due to a defect in materials and/or workmanship (not merely discharged), it will be replaced with the same model battery free of charge. If the same model battery is not available, it will be replaced with a like kind and quality battery. Should the battery fail due to a defect in materials and/or workmanship (not merely discharged) after the free replacement period, but before the expiration date of the pro-rata adjustment period, it will be replaced with the same model battery on a pro-rata adjustment basis. The pro-rata cost per month is determined by dividing the price paid for the original battery by the consumed months in service. Charges to the original owner are based on the actual number of months of service delivered by the battery to be replaced. (A portion of any one month is considered a whole month.) If the same model battery is not available, it will be replaced with a like kind and quality battery.

What is Not Covered by This Limited Warranty: This warranty does not apply to discharged batteries that can be recharged and returned to service; labor costs for battery removal and installation; labor costs for other damage or repair caused by the battery; batteries that have been opened, frozen, or damaged due to neglect or abuse, including, fire, wreckage, or explosion; batteries with electrolyte other than as recommended by factory or with a "dope" or additive; batteries that fail as a result of a faulty electrical system; batteries of an electrical size smaller than the one specified by the vehicle manufacturer; used in applications for which it was not designed; nor in cases where it was installed and/or charged incorrectly. The warranty does not cover failures that occur outside the United States or Canada. Service calls, towing, loss of time, inconvenience, and loss of use of the vehicle, lost wages, lost profits, or any other CONSEQUENTIAL OR INCIDENTAL DAMAGES which are hereby specifically excluded from this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damage, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. Unless otherwise precluded by law, this limited warranty shall require no more than the replacement of the subject battery free or at a pro-rated price.

Air Conditioning Warranty

In order to qualify for the available two-year limited warranty on the compressor, both the manufacturer and O'Reilly Auto Parts require the receiver / drier and orifice tube be replaced at the time the compressor is installed, as well as the A/C system flushed or an in-line filter installed by a licensed A/C technician and repair facility. We require proof of purchase of the above referenced items and service, otherwise our compressors carry no warranty.

Fuel Pump Warranty

Fuel pumps carry a limited lifetime warranty when the fuel filter and strainer, if applicable, are replaced with the pump. In order to validate the warranty, Motoris and the pump manufacturer(s) require proof of purchase and installation of the filter and strainer; otherwise, pumps installed without the previously mentioned items carry no warranty.

Tools & Equipment Warranty

Motoris will pass on the manufacturer's warranty on tools and equipment. Many items carry repair warranty for a limited time. Items returned for repair must be accompanied by the original purchase receipt and are subject to inspection prior to repairs. Items returned for repair will be handled on a first come, first serve basis. Shipping and handling expenses are the sole responsibility of the consumer and are not covered under the manufacturer's warranty. Certain repair costs may be the responsibility of the consumer. In such event, Motoris will notify the consumer of the estimated repair costs prior to making such repairs.

Chemicals Warranty

Motoris makes no guarantee, assurances of performance, or warranty of any chemical products offered, including, but not limited to: paints, sealers, wax, lubricants, additives, distillates, detergents, de-greasers, cleaners and conditioners.

7.4 Return Costs

If you make a return request, the associated costs will be determined according to the specifics of your order and the services purchased for it. Return shipping is either at your expense or at the company's expense.

Returns at Customers Expense
  • If the "Safe Order" option has not been selected at checkout, then ALL return shipping costs are the customers responsibility.
  • We do not accept returned goods sent with a cash on delivery (COD) service. COD packages will be returned to the sender.

Returns at Motoris Expense
  • Standard goods for which the Safe Order option has been activated.
  • Goods returned under warranty.
  • Individual cases for which a return at the company's expense has been decided.

Please note - goods will only be accepted in their original packaging and without signs of having been installed. An exception to this is warranty claims for products that develop a fault during use.

8.  Shipping & Delivery Policy

Thank you for choosing Motoris.com for your online shopping needs. We want to ensure that your shopping experience with us is as smooth and convenient as possible. Please review our Shipping and Delivery Policy to understand how we handle the delivery of your orders.

Delivery Coverage

Motoris offers delivery of goods across the United States and Canada. We are pleased to offer FREE delivery on most items. However, please note that free delivery does not apply to the following:
  1. Oversized Items: Some products may be too large or heavy to qualify for free shipping. You will be notified at or before the checkout process if your order includes oversized items.
  2. Shipments to Alaska or Hawaii: Deliveries to Alaska and Hawaii may not qualify for free shipping. Additional shipping charges may apply, and you will be informed during the checkout process.

Order Processing Time

Orders placed on Motoris.com are normally processed within 1-2 business days. Once your order has been processed, you will receive a confirmation email with details about your shipment, including tracking information.

Shipping Options

At checkout, you will have the opportunity to select from multiple shipping options to choose the one that best fits your needs. These options may include standard shipping, expedited shipping, and more. Please review the estimated delivery times associated with each shipping method to make an informed choice.

Delivery Times

All delivery dates shown on the site are estimates; it is not possible to guarantee a delivery date. Generally, when an order is shipped via Standard Ground, your order will arrive in 3 to 5 days (excluding weekends and holidays). Estimated delivery dates will be available on the checkout page. The email you received confirming your shipment contains a link to tracking.

Delivery times may vary depending on a variety of factors, including but not limited to:

  1. Weather: Adverse weather conditions can sometimes lead to delays in delivery. We appreciate your understanding in such situations, and we are continually working with our courier partners to minimize disruptions.
  2. Warehouse Availability: Availability of products in our warehouses can impact delivery times. We strive to keep our inventory well-stocked to ensure timely delivery.
  3. Shipping Address: The accuracy of the shipping address provided during checkout is crucial for a successful delivery. Please double-check your address to avoid potential delays.
  4. Geographic Limitations: Some remote or hard-to-reach areas may have longer delivery times due to geographic limitations.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery and receive real-time updates on its status. Registered Users can also login to their account and track orders from their account page.

9.  Motoris Bonus Program Policy

At Motoris, we value your loyalty and want to make your shopping experience even more rewarding. Our exclusive Bonus Program is designed to offer you benefits, savings, and special offers as a token of our appreciation for choosing us as your preferred online shopping destination.

What Is the Bonus Program?

Our Bonus Program is our way of saying "thank you" for your continued support. Here's what you can expect:
  1. Earn Bonuses: Look for products labeled with a "Bonus" mark. When you purchase these items, you'll earn bonuses that will be credited to your Motoris Bonus account.
  2. Exclusive Discounts: As a registered user, you'll gain access to exclusive discounts and promotions that aren't available to regular shoppers. Be the first to know about our hottest deals!
  3. Priority Customer Support: Enjoy priority customer support to ensure your questions or issues are promptly and efficiently addressed.

FAQs

Got questions about our Bonus Program? Check out our FAQs below:

1. How do I earn bonuses?
  • You'll earn a bonus for each purchase of an item with a "Bonus" mark. These bonus amounts will be credited to your Motoris Account.

2. How do I join the Bonus Program?
  • Simply register an account with Motoris. Once registered, visit your account page to view your Bonus Account and other information.

3. Is the Bonus Program free to join?
  • Yes, joining the Motoris Bonus Program is absolutely free. There are no hidden fees or subscription costs.

4. When will I receive the Bonus?
  • The Bonus amount will be credited 7 days after the order is completed. You can view the Bonus you've earned at checkout and by logging into your Motoris account.

5. How do I use my Bonuses?
  • At checkout, you can choose to use your bonus balance for a purchase. Simply click the "Use My Bonus" button on the checkout page, and the total will be reduced by the available Bonus amount. Make sure to log in to your Motoris account when shopping to use and earn bonuses.

6. Do Bonuses Expire?
  • No, your bonuses don't expire, so you can take your time to decide how you'd like to use them. Any updates to our Bonus Program can be found here.

7. Do all products earn a Bonus?
  • Unfortunately, we can't offer bonuses on all items, including low-priced, clearance items, and those already on special. Look out for products marked "Bonus" to identify eligible items.

8. What are the restrictions on using Bonuses?
  • Bonuses can only be used to pay for the goods in your order. Please note that bonuses cannot be applied to delivery costs or the Safe Order fee.
  • Discount coupons are valid in combination with bonuses for the same order.
  • If you return goods you earned a bonus on, the bonus you received for them will be deducted from your bonus balance.
We hope you enjoy the benefits of our Bonus Program and continue to have a fantastic shopping experience at Motoris. If you have any further questions or need assistance, please don't hesitate to contact our customer support team. Happy shopping!

10. PROHIBITED ACTIVITIES

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Services, you agree not to:
  • Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  • Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
  • Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
  • Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
  • Use any information obtained from the Services in order to harass, abuse, or harm another person.
  • Make improper use of our support services or submit false reports of abuse or misconduct.
  • Use the Services in a manner inconsistent with any applicable laws or regulations.
  • Engage in unauthorized framing of or linking to the Services.
  • Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
  • Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
  • Delete the copyright or other proprietary rights notice from any Content.
  • Attempt to impersonate another user or person or use the username of another user.
  • Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ("gifs"), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as "spyware" or "passive collection mechanisms" or "pcms").
  • Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
  • Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
  • Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
  • Copy or adapt the Services' software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
  • Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
  • Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or use or launch any unauthorized script or other software.
  • Use a buying agent or purchasing agent to make purchases on the Services.
  • Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
  • Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavor or commercial enterprise.

11. USER GENERATED CONTRIBUTIONS

The Services does not offer users to submit or post content. We may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, "Contributions"). Contributions may be viewable by other users of the Services and through third-party websites. As such, any Contributions you transmit may be treated in accordance with the Services' Privacy Policy. When you create or make available any Contributions, you thereby represent and warrant that:
  • The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.
  • You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Services, and other users of the Services to use your Contributions in any manner contemplated by the Services and these Legal Terms.
  • You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Services and these Legal Terms.
  • Your Contributions are not false, inaccurate, or misleading.
  • Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
  • Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us).
  • Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
  • Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or class of people.
  • Your Contributions do not violate any applicable law, regulation, or rule.
  • Your Contributions do not violate the privacy or publicity rights of any third party.
  • Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors.
  • Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.
  • Your Contributions do not otherwise violate, or link to material that violates, any provision of these Legal Terms, or any applicable law or regulation.
Any use of the Services in violation of the foregoing violates these Legal Terms and may result in, among other things, termination or suspension of your rights to use the Services.

12. CONTRIBUTION LICENSE

You and Services agree that we may access, store, process, and use any information and personal data that you provide following the terms of the Privacy Policy and your choices (including settings).

By submitting suggestions or other feedback regarding the Services, you agree that we can use and share such feedback for any purpose without compensation to you.

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Services. You are solely responsible for your Contributions to the Services and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.

13. GUIDELINES FOR REVIEWS

We may provide you areas on the Services to leave reviews or ratings. When posting a review, you must comply with the following criteria: (1) you should have firsthand experience with the person/entity being reviewed; (2) your reviews should not contain offensive profanity, or abusive, racist, offensive, or hateful language; (3) your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability; (4) your reviews should not contain references to illegal activity; (5) you should not be affiliated with competitors if posting negative reviews; (6) you should not make any conclusions as to the legality of conduct; (7) you may not post any false or misleading statements; and (8) you may not organize a campaign encouraging others to post reviews, whether positive or negative.

We may accept, reject, or remove reviews in our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us, and do not necessarily represent our opinions or the views of any of our affiliates or partners. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review. By posting a review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully paid, assignable, and sublicensable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to review.

14. THIRD-PARTY WEBSITES AND CONTENT

The Services may contain (or you may be sent via the Site) links to other websites ("Third-Party Websites") as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties ("Third-Party Content"). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Services or any Third-Party Content posted on, available through, or installed from the Services, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Services and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Legal Terms no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Services or relating to any applications you use or install from the Services. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us blameless from any harm caused by your purchase of such products or services. Additionally, you shall hold us blameless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.

15. SERVICES MANAGEMENT

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

16. PRIVACY POLICY

We care about data privacy and security. Please review our Privacy Policy: https://motoris.com/privacy-policy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. Please be advised the Services are hosted in Canada and Canada. If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in Canada and Canada, then through your continued use of the Services, you are transferring your data to Canada and Canada, and you expressly consent to have your data transferred to and processed in Canada and Canada.

17. TERM AND TERMINATION

These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

18. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We also reserve the right to modify or discontinue all or part of the Services without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.

19. GOVERNING LAW

These Legal Terms shall be governed by and defined following the laws.. and yourself irrevocably consent that the courts shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these Legal Terms.

20. DISPUTE RESOLUTION

Binding Arbitration

Any dispute arising out of or in connection with these Legal Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by the International Commercial Arbitration Court under the European Arbitration Chamber (Belgium, Brussels, Avenue Louise, 146) according to the Rules of this ICAC, which, as a result of referring to it, is considered as the part of this clause. The number of arbitrators shall be decide by Motoris. The seat, or legal place, or arbitration shall be Toronto , Canada . The language of the proceedings shall be English . The governing law of these Legal Terms shall be substantive law of Canada .

Restrictions

The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

Exceptions to Arbitration

The Parties agree that the following Disputes are not subject to the above provisions concerning binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

21. CORRECTIONS

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

22. DISCLAIMER

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES' CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

23. LIMITATIONS OF LIABILITY

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US. CERTAIN US STATE LAWS AND INTERNATIONAL LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

24. INDEMNIFICATION

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Services; (2) breach of these Legal Terms; (3) any breach of your representations and warranties set forth in these Legal Terms; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Services with whom you connected via the Services. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

25. USER DATA

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

26. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

27. CALIFORNIA USERS AND RESIDENTS

If any complaint with us is not satisfactorily resolved, you can contact us via email.

28. MISCELLANEOUS

These Legal Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms.

29. CONTACT US

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:

Motoris Automtive Inc.
info@motoris.com

Check out the following links for more information:


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